IT consulting
IT consulting
IT consulting
IT consulting
Our IT Expert support your business, not just your IT infrastructure.
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Description

Every client benefits from the increased costs savings and flexibility associated with our VoIP (Voice over Internet Protocol) telephony solutions.

MCI has extensive experience with VoIP and makes your move to VoIP seamless:

  • Keep your existing phone numbers when moving away from legacy ISDN lines
  • Perfect quality VoIP calls using a single internet connection for telephony and data
  • Ensures all your voice calls are completely secure
  • Use your existing private phone systems such as Avaya IP Office with our VoIP Service
  • Upgrade to our scalable and feature rich Hosted PBX service with Cisco Handsets
  • Full integration with your data systems and networks
  • Access from anywhere or link in remote offices or home workers

Main features of a cloud phone system:

ANDROID OR IPHONE APP

Use your office phone on your smart phone!

CALL FORWARD

Be sure not to miss important calls. Your phone calls can be automatically forwarded calls to another extension or to your mobile.

VOICEMAIL

As you would expect but messages can be forwarded by email if required.

HUNT GROUPS

Allocate calls to your staff on a longest idle, round robin, sequential, random or top down basis.

AUTO ATTENDANT

Create voice menus with multiple options and actions.

CALL QUEUES

Call queues can answer multiple calls and distribute them to agents.

OUTLOOK INTEGRATION

Integration with Microsoft Outlook provides the user with click to call and screen pop of contact details

 

Products we support

    We support most of the brand in the market, such as Cisco, FreePBX, Asterisk,  3CX, and more!