Every client benefits from the increased costs savings and flexibility associated with our VoIP (Voice over Internet Protocol) telephony solutions.
MCI has extensive experience with VoIP and makes your move to VoIP seamless:
- Keep your existing phone numbers when moving away from legacy ISDN lines
- Perfect quality VoIP calls using a single internet connection for telephony and data
- Ensures all your voice calls are completely secure
- Use your existing private phone systems such as Avaya IP Office with our VoIP Service
- Upgrade to our scalable and feature rich Hosted PBX service with Cisco Handsets
- Full integration with your data systems and networks
- Access from anywhere or link in remote offices or home workers
Main features of a cloud phone system:
ANDROID OR IPHONE APP
Use your office phone on your smart phone!
Be sure not to miss important calls. Your phone calls can be automatically forwarded calls to another extension or to your mobile.
As you would expect but messages can be forwarded by email if required.
Allocate calls to your staff on a longest idle, round robin, sequential, random or top down basis.
Create voice menus with multiple options and actions.
Call queues can answer multiple calls and distribute them to agents.
Integration with Microsoft Outlook provides the user with click to call and screen pop of contact details
Products we support
We support most of the brand in the market, such as Cisco, FreePBX, Asterisk, 3CX, and more!